Terms of service

Here’s your Terms of Service fully rewritten with Dope Soul Village in place of Turtle & You, and the correct general enquiries email:

Terms of Service

OVERVIEW

This website is operated by Dope Soul Village. Throughout the site, the terms “we”, “us” and “our” refer to Dope Soul Village. Dope Soul Village offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks, and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.
Headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon solely for decision making without consulting more accurate or timely sources. Use of this material is at your own risk.
This site may contain historical information, which is not current and is for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part/content) without notice.
We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only in line with our Refund & Exchange Policy.
We make every effort to display product colours and images as accurately as possible but cannot guarantee your screen’s display will be accurate.
We reserve the right to limit sales of products or services to any person, region, or jurisdiction, on a case-by-case basis. We may limit quantities and discontinue any product at any time. Any offer made on this site is void where prohibited.
We do not warrant that the quality of products, services, or information will meet your expectations, or that errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. This may include orders using the same account, credit card, or shipping/billing address. If we cancel an order, we may attempt to notify you using the contact details provided.
You agree to provide accurate and current purchase and account information, and to promptly update details as needed.

See our Refund & Exchange Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or conditions. We are not liable for your use of optional third-party tools. Use of such tools is entirely at your own risk and discretion.
We may also introduce new features or services in future, which will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Content, products, or services from third parties may appear on our site. We are not responsible for evaluating or warranting third-party websites or content. We are not liable for any harm or damages related to third-party sites or products. Please review their policies before engaging in transactions. Complaints should be directed to the third-party provider.

SECTION 9 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

By submitting comments, ideas, suggestions, or other content, you agree that we may use them without restriction. We are under no obligation to keep them confidential, compensate you, or respond.
We may monitor or remove content we consider unlawful, offensive, or in violation of rights. You agree your submissions will not infringe third-party rights or contain unlawful, abusive, or harmful content. You are solely responsible for your comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, site information may contain errors, inaccuracies, or omissions (e.g., pricing, promotions, availability). We reserve the right to correct errors and update information without prior notice, including after an order has been placed.

SECTION 12 – PROHIBITED USES

You may not use the site or its content for:

unlawful purposes,
solicitation of unlawful acts,
violation of regulations or laws,
infringing rights of others,
harassment, discrimination, or abuse,
submitting false or misleading information,
transmitting malware or malicious code,
collecting personal data of others,
spamming or scraping,
obscene or immoral purposes,
interfering with site security.

Violation may result in termination of service.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee your use of the Service will be uninterrupted, secure, or error-free.
You agree that your use of the Service is at your sole risk. The Service and products provided are “as is” and “as available” without warranties of any kind, express or implied.
Dope Soul Village, its directors, employees, agents, suppliers, or service providers shall not be liable for any direct, indirect, incidental, punitive, or consequential damages, including loss of profits, savings, data, or replacement costs, arising from your use of the Service or products.
Some jurisdictions do not allow exclusions or limitations, so our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Dope Soul Village, its directors, officers, employees, agents, contractors, affiliates, and suppliers from any claim or demand, including legal fees, arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is unlawful, void, or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. You may terminate by ceasing use of the site. We may terminate without notice if you breach these Terms, and you will remain liable for all amounts due up to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies posted on this site, constitute the entire agreement and supersede any prior agreements. Any ambiguities shall not be construed against the drafting party.