Welcome to the DSV Marketplace


The Dope Soul Village® Marketplace (“Marketplace”) is an online platform operated by Dope Soul Village (“DSV”, “we”, “our”, “us”) where women-led businesses, creators, and independent sellers can sell products directly to customers worldwide.
By signing up as a seller or using the Marketplace, you agree to these Terms & Conditions, so please read them carefully before joining the village.

1. Seller Eligibility
To sell on the Marketplace, you must:
  • Be at least 18 years old
  • Have a valid payment method to receive payouts
  • Provide accurate business, contact, and product information
  • Comply with all laws applicable to your country and products
The Marketplace is open globally, and women from anywhere in the world can apply to sell. DSV reserves the right to reject applications, suspend accounts, or remove sellers at our absolute discretion.

2. Seller Fees & Payment
We believe women should keep the money they earn, which is why we offer straightforward, transparent pricing with no hidden clauses.


  • Flat-Rate Subscription: Membership is a single flat rate of £35/month plus payment processing fees.
  • No Tiers or Commission: There are no tiered subscription plans and zero marketplace commission fees on your sales.
Subscription payments are charged upfront on the date of sign-up and renew automatically every month unless cancelled. All subscription fees paid are non-refundable.

3. Product Listings
Sellers are entirely responsible for the legality, accuracy, quality, and descriptions of their products.
Anything legal made, sourced, or created by women may be sold on the Marketplace - including handmade products, digital items, professional services, sustainable goods, and niche creations.
DSV reserves the right to remove any listing or product deemed:
  • Illegal or harmful
  • Misleading or offensive
  • In breach of Marketplace values or policies

4. Payments & Payouts
Payments from buyers are processed securely through our chosen third-party payment providers. Seller payouts are processed following payment confirmation, minus standard payment processing fees.
Sellers are solely responsible for managing their own:
  • Taxes and national insurance obligations
  • Import, export, and customs duties
  • Business registrations and local legal compliance

5. Seller Responsibilities
Sellers must maintain high standards of business practice. You agree to:
  • Keep inventory levels and product information strictly accurate
  • Dispatch orders within your stated processing timescales
  • Provide valid tracking information where applicable
  • Handle customer service requests, returns, and refunds appropriately
  • Adhere to all applicable consumer protection laws
  • Maintain professional, respectful communication with customers
You operate as an independent entity and are fully responsible for your own shop, products, and customer experience.

6. DSV Responsibilities
DSV agrees to:
  • Provide and maintain the online Marketplace platform
  • Ensure secure payment processing channels
  • Support platform growth, community building, and marketing
  • Maintain reasonable technical platform security measures
DSV acts as a venue and is not responsible for disputes between buyers and sellers - including damaged items, delayed deliveries, refunds, or customer disagreements. However, we reserve the right to step in where necessary to protect the safety of the Marketplace and our community.

7. Termination
Sellers may close their account or terminate their subscription at any time. Subscription cancellations must be processed before the start of the next billing cycle to avoid automatic renewal.
DSV reserves the right to suspend or permanently terminate accounts for:
  • Breaches of these Terms & Conditions
  • Illegal activity or fraudulent behavior
  • Abusive language, harassment, or toxic behavior
  • Repeated, unresolved customer complaints
  • Misuse or manipulation of the platform

8. Liability
Use of the Marketplace is entirely at your own risk. DSV is not liable for:
  • Indirect financial losses or lost business profits
  • Data loss or unexpected business interruption
  • Civil disputes arising between buyers and sellers
Sellers agree to fully indemnify DSV against any legal claims, losses, or expenses arising directly from their products, services, or activities on the platform.

9. Privacy
DSV processes all personal data in strict alignment with our Privacy Policy below. By using the Marketplace, you consent to the collection, storage, and processing of your information as outlined.

10. Changes to Terms
DSV may update these Terms & Conditions at any time to reflect platform or legal changes. Continued use of the Marketplace following an update constitutes your full acceptance of the revised Terms.

Contact
Questions regarding the Marketplace or these Terms?
📧 support@dopesoulvillage.com



Dope Soul Village® Marketplace - Privacy Policy

1. Introduction
Dope Soul Village® Ltd (“DSV”, “we”, "our") respects your privacy and is deeply committed to protecting your personal information. This Privacy Policy explains how we collect, use, and secure your data when using our global Marketplace platform.

2. Information We Collect
We may collect the following personal and business details:
  • Full name and contact details (email address and phone number)
  • Billing details and financial payout information
  • Registered business information, product listings, and shop profiles
We may also automatically collect technical data, including your IP address, device information, browser activity, and platform usage metrics.

3. How We Use Your Information
Your data is processed strictly to:
  • Create, verify, and manage individual seller accounts
  • Facilitate secure customer payments and outbound seller payouts
  • Provide dedicated customer support and platform troubleshooting
  • Optimise and improve Marketplace functionality
  • Communicate critical platform updates and community news
  • Comply with necessary legal and financial obligations

4. Sharing Your Information
We do not sell your personal data to third parties under any circumstances. Your information is only shared with:
  • Authorised payment processing providers
  • Essential technical service and hosting providers
  • Legal authorities where strictly required by UK law
Customer delivery information will be shared with you solely to allow the successful fulfilment of Marketplace transactions.

5. Security
We implement robust technical and organisational measures to safeguard your personal data from unauthorised access. Please note, however, that no online system or electronic platform can ever be guaranteed as 100% secure.

6. Your Rights
Under applicable data protection laws, you hold the right to:
  • Access a copy of the personal data we hold about you
  • Rectify or update incorrect information
  • Request the permanent deletion of your data
  • Withdraw your consent to data processing where applicable
To exercise any of these rights, please contact us directly.

7. Cookies
The Marketplace uses cookies and similar tracking technologies to enhance user experience, remember your preferences, and track site performance. You can manage your cookie preferences at any time via your browser settings.

8. Changes to This Policy
We may occasionally update this Privacy Policy to reflect operational shifts or regulatory updates. Major policy adjustments will be communicated to active users via email or explicit Marketplace notifications.

9. Contact
📧 support@dopesoulvillage.com