FAQs

Q: Can I return the item if it doesn't work for me?
Yes. Sure, If you product is damaged or faulty just reach out to us within 14 days of receiving the product and you will receive a full refund.

Q: Do you provide a quality guarantee for all the products being sold?
A: Absolutely! If you find your item damaged contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: How can I get in contact with you?
A: We handle customer service through email. Click Here to open up a chat with us and let us know if you have any questions or concerns.

Q: Do you offer a refund if I don't like the product?
A: Absolutely! If the item is faulty or damaged contact us immediately via email returns@dopesoulvillage.com with a picture of the item & packaging. We do all we can to ensure your best shopping experience.

Q: How do I order on your website?
A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Checkout is secured by Paypal - Mastercard - Visa - AMEX

Q: Do you offer Klarna or Clearpay?
A: We certainly do. All you have to do is choose Klarna or Clearpay at Checkout.